Privacy Policy
Last Updated: October 26, 2023
Welcome to YellowPDF ("we", "us", "our"). We are committed to protecting your privacy. This Privacy Policy explains how we handle your information when you use our website and services located at yellowpdf.com (the "Service").
File Handling and Security
Your privacy regarding your files is paramount. When you upload files to YellowPDF for processing (e.g., converting, merging, splitting, editing, protecting, watermarking):
- Processing Location: All file processing happens directly within your web browser using JavaScript libraries like pdf.js and pdf-lib.
- No Server Upload (Client-Side Processing): Your files are NOT uploaded to our servers for these core processing tasks. They remain on your device throughout the conversion or modification process.
- Temporary Data: Data necessary for processing exists only temporarily in your browser's memory during the operation.
- Automatic Deletion: Since files are not uploaded to our servers for processing, there is no file data stored by us that needs deletion after processing. The processed files are generated directly in your browser for you to download.
This client-side approach ensures maximum privacy and security for your documents, as they never leave your control.
Information We Collect (Non-File Data)
While we don't process your files on our servers, we collect some non-personal information to improve our Service:
- Usage Data: We use analytics tools like Google Analytics and Microsoft Clarity to collect anonymous information about how users interact with our website. This includes pages visited, features used, device type, browser type, general geographic location (e.g., country), and session duration. This data is aggregated and anonymized and helps us understand user behavior to improve the website's functionality and user experience.
- Cookies: We use cookies for essential website functionality (like remembering cookie consent) and for analytics purposes. You can control cookie settings through your browser. Please see our Cookie Consent banner for more details.
- Contact Information: If you contact us directly (e.g., via email for support), we will collect the information you provide, such as your name, email address, and the content of your message, solely to respond to your inquiry.
How We Use Information
- To operate and maintain the Service.
- To improve the Service based on anonymous usage patterns.
- To respond to your comments, questions, and support requests.
- To monitor and analyze trends, usage, and activities in connection with our Service.
Information Sharing
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above (e.g., aggregated analytics reports).
We use third-party service providers (Google Analytics, Microsoft Clarity) to help us operate our business and the Service or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission where required. These providers have their own privacy policies regarding how they use such information.
Security
We prioritize the security of your information. As file processing occurs client-side, the main security focus is on your device and browser. For the limited non-personal data we collect (analytics, cookies), we implement reasonable security measures. However, no method of transmission over the Internet or electronic storage is 100% secure.
Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us.